Towards a state's digital transformation centered in public values through enterprise architecture

Denisse Canete, Romina Torres, Hernan Astudillo

Resultado de la investigación: Contribución a los tipos de informe/libroContribución a la conferenciarevisión exhaustiva

Resumen

The administration of the state is carried out by institutions whose mission is to generate public value, typically defined as the collective expectations of citizens regarding the State and its services. Technological advancement has changed the expectations of citizens, promoting programs worldwide to modernize the states through digital transformation. Unfortunately, digital transformation initiatives are not ensuring the balance between the public value derived from the mission of the institution and other public values such as government efficiency. In this work, we propose a framework to direct the digital transformation based on enterprise architecture that aligns and balances the requirements of the digital transformation to all public values that the state entrusts to an institution. We present a case to illustrate that our proposal mitigates the risk of directing and measuring the success of digital transformation based on isolated public values.

Idioma originalInglés
Título de la publicación alojada2019 38th International Conference of the Chilean Computer Science Society, SCCC 2019
EditorialIEEE Computer Society
ISBN (versión digital)9781728156132
DOI
EstadoPublicada - nov 2019
Evento38th International Conference of the Chilean Computer Science Society, SCCC 2019 - Concepcion, Chile
Duración: 4 nov 20199 nov 2019

Serie de la publicación

NombreProceedings - International Conference of the Chilean Computer Science Society, SCCC
Volumen2019-November
ISSN (versión impresa)1522-4902

Conferencia

Conferencia38th International Conference of the Chilean Computer Science Society, SCCC 2019
País/TerritorioChile
CiudadConcepcion
Período4/11/199/11/19

Áreas temáticas de ASJC Scopus

  • Ingeniería (todo)
  • Informática (todo)

Huella

Profundice en los temas de investigación de 'Towards a state's digital transformation centered in public values through enterprise architecture'. En conjunto forman una huella única.

Citar esto