Support Systems and Technological Capabilities in Digital Transformation According to the Nature of the Company

Reynier Israel Ramirez Molina, Ricardo Romario Antequera Amaris, Diego Alberto Baez Palencia, Nelson David Lay Raby, Lydia López Barraza

Producción científica: Contribución a los tipos de informe/libroContribución a la conferenciarevisión exhaustiva

Resumen

The evolution of markets has encouraged the use of technologies in different areas; in business and industry, their use has increased since these tools and technologies allow efficient management of resources and generate better products and services; in this sense, the technological capacities allow a correct use of the different elements and technology resources to be able to carry out productive, commercial and management processes, as well as the use of tools such as the support system. This research evaluates the effect of technological capabilities in operations and information technology capabilities in business support systems on the company's digital transformation. Four categorical regression models are estimated, controlling for economic activity, for a sample of companies from different industries. The findings show an influence of capabilities on the propensity for digital transformation and a moderation effect due to economic activity. Information technology capabilities influence service companies, while the digital transformation of manufacturing organizations depends on the technological capabilities in operation with a more significant effect. It is concluded that the development of technological skills, both in operation and in support, serve as inducers of digital business models. However, their adoption will depend on the nature of the firm. Changes in the technological support capabilities further underpin the probability of more extraordinary digital transformation in service, opposite for those who operate the production of tangibles.

Idioma originalInglés
Título de la publicación alojadaAdvanced Network Technologies and Intelligent Computing - 2nd International Conference, ANTIC 2022, Proceedings
EditoresIsaac Woungang, Sanjay Kumar Dhurandher, Kiran Kumar Pattanaik, Anshul Verma, Pradeepika Verma
EditorialSpringer Science and Business Media Deutschland GmbH
Páginas202-214
Número de páginas13
ISBN (versión impresa)9783031281792
DOI
EstadoPublicada - 2023
Evento2nd International Conference on Advanced Network Technologies and Intelligent Computing, ANTIC 2022 - Varanasi, India
Duración: 22 dic. 202224 dic. 2022

Serie de la publicación

NombreCommunications in Computer and Information Science
Volumen1797 CCIS
ISSN (versión impresa)1865-0929
ISSN (versión digital)1865-0937

Conferencia

Conferencia2nd International Conference on Advanced Network Technologies and Intelligent Computing, ANTIC 2022
País/TerritorioIndia
CiudadVaranasi
Período22/12/2224/12/22

Áreas temáticas de ASJC Scopus

  • Ciencia de la Computación General
  • Matemáticas General

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