Framework to prioritize digital transformation initiatives based on the country's development impact

Denisse Cañete, Romina Torres, Rodrigo Salas, Hernan Astudillo

Resultado de la investigación: Contribución a los tipos de informe/libroContribución a la conferenciarevisión exhaustiva

Resumen

Current public administration trends have raised the importance of putting the public values of the states' mission (social value and well-being) at the centre of the public management. Digital transformation of the states is a public initiative to adapt public processes of institutions to the new digital reality, and in this way, to adapt public processes of institutions to improve the generation of public values. As well as a public value is co-constructed by different institutions, the transformation of an institution may impact (positively or negatively) different public values. Unfortunately, digital transformation has not considered the impact (positive or negative) of the transformation of the process on all public values impacted by transformation, but motivation is put in specific focuses. In this paper, we propose a group decision-making framework to prioritize, as a group, all public values in order to obtain as an outcome, the prioritized list of digital transformation initiatives aligned to the development of the country. We present an illustrative example based on the National Forestry Corporation (CONAF), where we discuss what would be the most important initiatives if our proposal were used.

Idioma originalInglés
Título de la publicación alojadaProceedings of the 13th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2020
EditoresYannis Charalabidis, Maria Alexandra Cunha, Demetrios Sarantis
EditorialAssociation for Computing Machinery
Páginas477-484
Número de páginas8
ISBN (versión digital)9781450376747
DOI
EstadoPublicada - 23 sep 2020
Evento13th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2020 - Virtual, Online, Grecia
Duración: 23 sep 202025 sep 2020

Serie de la publicación

NombreACM International Conference Proceeding Series

Conferencia

Conferencia13th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2020
PaísGrecia
CiudadVirtual, Online
Período23/09/2025/09/20

Áreas temáticas de ASJC Scopus

  • Interacción persona-ordenador
  • Redes de ordenadores y comunicaciones
  • Visión artificial y reconocimiento de patrones
  • Software

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