TY - JOUR
T1 - Development of an app for the dental care of Deaf people
T2 - Odontoseñas
AU - Campos, Valeria
AU - Cartes-Velásquez, Ricardo
AU - Bancalari, Carla
N1 - Funding Information:
We would like to thank the team of Our Hands Cultural Centre (Centro Cultural Nuestras Manos , CCNM); Gonzalo P?rez Correa, app developer; and the National Disability Service (Servicio Nacional de la Discapacidad , SENADIS).
Publisher Copyright:
© 2018, Springer-Verlag GmbH Germany, part of Springer Nature.
PY - 2018/1/1
Y1 - 2018/1/1
N2 - Background: Most Deaf people are often illiterate and communicate via sign language, hindering their dental care, causing high levels of oral morbidity and feelings of unfairness by the dental staff. Objective: To achieve effective communication between the dentist and the Deaf patient using an app. Materials and methods: Focus group were conducted by a team comprising dentists, Chilean Sign Language (ChSL) interpreters, Deaf people and a software programmer to identify the most prevalent and important phrases used during dental care. A Minimum Viable Product App including draft videos in SL were developed and evaluated by external teams through in-office simulations and surveys. Evaluation by Deaf people and dentists was carried out using the Dental Visit Satisfaction Scale and System Usability Scale, respectively. Improvements were made in each cycle, until reaching agreement for a final (release) version. Results: Thirteen ChSL videos were recorded and incorporated in the App Odontoseñas. The overall usability of the software scored 96 points over 100. The overall satisfaction of Deaf people without the software was 21, and with the software was 29 over 30. Conclusions: Odontoseñas gives relevant information about dental care, facilitating diagnosis, treatment and improving oral health care experience for the Deaf patient.
AB - Background: Most Deaf people are often illiterate and communicate via sign language, hindering their dental care, causing high levels of oral morbidity and feelings of unfairness by the dental staff. Objective: To achieve effective communication between the dentist and the Deaf patient using an app. Materials and methods: Focus group were conducted by a team comprising dentists, Chilean Sign Language (ChSL) interpreters, Deaf people and a software programmer to identify the most prevalent and important phrases used during dental care. A Minimum Viable Product App including draft videos in SL were developed and evaluated by external teams through in-office simulations and surveys. Evaluation by Deaf people and dentists was carried out using the Dental Visit Satisfaction Scale and System Usability Scale, respectively. Improvements were made in each cycle, until reaching agreement for a final (release) version. Results: Thirteen ChSL videos were recorded and incorporated in the App Odontoseñas. The overall usability of the software scored 96 points over 100. The overall satisfaction of Deaf people without the software was 21, and with the software was 29 over 30. Conclusions: Odontoseñas gives relevant information about dental care, facilitating diagnosis, treatment and improving oral health care experience for the Deaf patient.
KW - Dental care
KW - Dental care for the disabled
KW - Hearing loss
KW - Mobile applications
UR - http://www.scopus.com/inward/record.url?scp=85055473276&partnerID=8YFLogxK
U2 - 10.1007/s10209-018-0637-1
DO - 10.1007/s10209-018-0637-1
M3 - Article
AN - SCOPUS:85055473276
SN - 1615-5289
VL - 19
SP - 451
EP - 459
JO - Universal Access in the Information Society
JF - Universal Access in the Information Society
IS - 2
ER -