A construção imaginativa de cuidados: A experiência de profissionais de enfermagem em um serviço de assistência remota

Yocelyn Margaret Price Romero, Margareth Angelo, Luz Angelica Muñoz Gonzalez

Resultado de la investigación: Contribución a una revistaArtículo

5 Citas (Scopus)

Resumen

The direction of care delivery goes from the action to the being; a process built from professional experience, which gains special characteristics when the service is delivered by telephone. The goal of this research was to understand the interaction between professionals and users in a remote care service; to do so, a research is presented, using Grounded Theory and Symbolic Interactionism as theoretical references. Data were collected through eight interviews with professionals who deliver care by telephone. The theoretical understanding permitted the creation of the theoretical model of the Imaginative Construction of Care, which shows the interaction processes the professional experiences when delivering care by telephone. In this model, individual and social facts are added, showing the link between the concepts, with special emphasis on uncertainty, sensitivity and professional responsibility, as essential components of this experience.

Idioma originalPortugués
Páginas (desde-hasta)693-700
Número de páginas8
PublicaciónRevista Latino-Americana de Enfermagem
Volumen20
N.º4
DOI
EstadoPublicada - 2012

    Huella digital

Palabras clave

  • Delivery of health care
  • Nursing
  • Qualitative research
  • Telenursing

Áreas temáticas de ASJC Scopus

  • Enfermería (todo)

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