Key indicators for linguistic action perspective in the last planner® system

Luis A. Salazar, Paz Arroyo, Luis F. Alarcón

Research output: Contribution to journalArticlepeer-review


Since 2001, a link has been established between the Last Planner® System (LPS) and Linguistic Action Perspective (LAP). However, to date, it has not been studied in sufficient depth. This research developed a system of indicators to measure and control the management of commitments, through the Design Science Research (DSR) methodology, and thus contribute to the development of the social dimension of sustainability that is often neglected in construction management research. The main contributions of this paper are a proposal of five main activities to apply the DSR method, a checklist to analyze the engagement of meeting participants, a notebook for last planners, delve into the variations that can occur to the basic movements of LAP, and the creation of a system of indicators hence updating the Percent Plan Complete (PPC) with a reliability indicator. The main limitation of this research is that the system was only validated in two South American countries that implemented LPS. In future studies, we propose to apply case studies in weekly planning meetings in other industries worldwide and to determine the recommended values to improve communication and achieve the proper implementation of LAP with LPS and without LPS.

Original languageEnglish
Article number8728
Pages (from-to)1-29
Number of pages29
JournalSustainability (Switzerland)
Issue number20
Publication statusPublished - 2 Oct 2020


  • Last planner system
  • Linguistic action indicators
  • Linguistic action perspective

ASJC Scopus subject areas

  • Geography, Planning and Development
  • Renewable Energy, Sustainability and the Environment
  • Management, Monitoring, Policy and Law
  • Energy Engineering and Power Technology
  • Environmental Science (miscellaneous)


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