Investigating Inclusive Leadership and Pro-Social Rule Breaking in Hospitality Industry: Important Role of Psychological Safety and Leadership Identification

Sajid Rahman Khattak, Muhammad Zada, Muhammad Nouman, Shams Ur Rahman, Muhammad Fayaz, Rezwan Ullah, Guido Salazar-Sepúlveda, Alejandro Vega-Muñoz, Nicolás Contreras-Barraza

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)

Abstract

This study aims to empirically examine the mediating effects of psychological safety and leadership identification on the relationship between inclusive leadership and pro-social rule breaking among hospitality employees. This study analyzes the survey data collected in three waves from 589 employees working in different hotels and restaurants operating in the Northern areas of Khyber Pakhtunkhwa, Pakistan. The scale validity, composite reliability, and hypotheses were assessed through PLS-SEM. The study found that inclusive leadership significantly impacts employees’ pro-social rule-breaking. The study also found that leadership identification and psychological safety partially mediate the relationship between inclusive leadership and pro-social rule-breaking. Hospitality leaders can practice inclusive leadership characteristics because it may significantly enhance employee engagement in pro-social rule-breaking. Through their inclusive features, hospitality leaders can improve employees’ psychological safety and leadership identification, enhancing frontline employees’ pro-social rule-breaking.

Original languageEnglish
Article number8291
JournalInternational Journal of Environmental Research and Public Health
Volume19
Issue number14
DOIs
Publication statusPublished - 1 Jul 2022

Keywords

  • hospitality industry
  • inclusive leadership
  • leadership identification
  • pro-social rule breaking
  • psychological safety

ASJC Scopus subject areas

  • Pollution
  • Public Health, Environmental and Occupational Health
  • Health, Toxicology and Mutagenesis

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