A Methodological Proposal for Managing Operational Risk by Integrating Agility

Eduardo Recabarren-Domínguez; Felipe A. López; Fermín Ferriol; Gustavo Gatica

doi:10.1007/978-981-16-4884-7_26

A Methodological Proposal for Managing Operational Risk by Integrating Agility

Eduardo Recabarren-Domínguez, Felipe A. López, Fermín Ferriol, Gustavo Gatica

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Citations (Scopus)

Abstract

Today’s processes are dynamic, in particular how customers purchase products and/or services from financial institutions. Therefore, organizations face the challenge of establishing business strategies focused on the customer and building long-lasting relationships. This implies accelerating the needs of a digital transformation both toward the customer and in internal processes. A framework for risk management, applicable to digital transformation projects, is presented under an agile approach to manage and manage operational risks. Thus, through a methodology based on the application of a set of Scrum best practices, it is integrated into the current risk management tools of a banking institution. The results are scalable and extensible to Financial and Governmental Institutions.

Original language	English
Title of host publication	Developments and Advances in Defense and Security - Proceedings of MICRADS 2021
Editors	Álvaro Rocha, Carlos Hernan Fajardo-Toro, José María Riola Rodríguez
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	319-325
Number of pages	7
ISBN (Print)	9789811648830
DOIs	https://doi.org/10.1007/978-981-16-4884-7_26
Publication status	Published - 2022
Event	Multidisciplinary International Conference of Research Applied to Defense and Security, MICRADS 2021 - Cartagena, Colombia Duration: 17 Aug 2021 → 19 Aug 2021

Publication series

Name	Smart Innovation, Systems and Technologies
Volume	255
ISSN (Print)	2190-3018
ISSN (Electronic)	2190-3026

Conference

Conference	Multidisciplinary International Conference of Research Applied to Defense and Security, MICRADS 2021
Country/Territory	Colombia
City	Cartagena
Period	17/08/21 → 19/08/21

Keywords

Agile methodology
Digital transformation
Operational risk
Risk management
Scrum methodology

ASJC Scopus subject areas

General Decision Sciences
General Computer Science

Access to Document

10.1007/978-981-16-4884-7_26

Cite this

Recabarren-Domínguez, E., López, F. A., Ferriol, F., & Gatica, G. (2022). A Methodological Proposal for Managing Operational Risk by Integrating Agility. In Á. Rocha, C. H. Fajardo-Toro, & J. M. Riola Rodríguez (Eds.), Developments and Advances in Defense and Security - Proceedings of MICRADS 2021 (pp. 319-325). (Smart Innovation, Systems and Technologies; Vol. 255). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-981-16-4884-7_26

Recabarren-Domínguez, Eduardo ; López, Felipe A. ; Ferriol, Fermín et al. / A Methodological Proposal for Managing Operational Risk by Integrating Agility. Developments and Advances in Defense and Security - Proceedings of MICRADS 2021. editor / Álvaro Rocha ; Carlos Hernan Fajardo-Toro ; José María Riola Rodríguez. Springer Science and Business Media Deutschland GmbH, 2022. pp. 319-325 (Smart Innovation, Systems and Technologies).

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abstract = "Today{\textquoteright}s processes are dynamic, in particular how customers purchase products and/or services from financial institutions. Therefore, organizations face the challenge of establishing business strategies focused on the customer and building long-lasting relationships. This implies accelerating the needs of a digital transformation both toward the customer and in internal processes. A framework for risk management, applicable to digital transformation projects, is presented under an agile approach to manage and manage operational risks. Thus, through a methodology based on the application of a set of Scrum best practices, it is integrated into the current risk management tools of a banking institution. The results are scalable and extensible to Financial and Governmental Institutions.",

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author = "Eduardo Recabarren-Dom{\'i}nguez and L{\'o}pez, {Felipe A.} and Ferm{\'i}n Ferriol and Gustavo Gatica",

note = "Publisher Copyright: {\textcopyright} 2022, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.; Multidisciplinary International Conference of Research Applied to Defense and Security, MICRADS 2021 ; Conference date: 17-08-2021 Through 19-08-2021",

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Recabarren-Domínguez, E, López, FA, Ferriol, F & Gatica, G 2022, A Methodological Proposal for Managing Operational Risk by Integrating Agility. in Á Rocha, CH Fajardo-Toro & JM Riola Rodríguez (eds), Developments and Advances in Defense and Security - Proceedings of MICRADS 2021. Smart Innovation, Systems and Technologies, vol. 255, Springer Science and Business Media Deutschland GmbH, pp. 319-325, Multidisciplinary International Conference of Research Applied to Defense and Security, MICRADS 2021, Cartagena, Colombia, 17/08/21. https://doi.org/10.1007/978-981-16-4884-7_26

A Methodological Proposal for Managing Operational Risk by Integrating Agility. / Recabarren-Domínguez, Eduardo; López, Felipe A.; Ferriol, Fermín et al.
Developments and Advances in Defense and Security - Proceedings of MICRADS 2021. ed. / Álvaro Rocha; Carlos Hernan Fajardo-Toro; José María Riola Rodríguez. Springer Science and Business Media Deutschland GmbH, 2022. p. 319-325 (Smart Innovation, Systems and Technologies; Vol. 255).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T1 - A Methodological Proposal for Managing Operational Risk by Integrating Agility

AU - Recabarren-Domínguez, Eduardo

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AU - Ferriol, Fermín

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PY - 2022

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AB - Today’s processes are dynamic, in particular how customers purchase products and/or services from financial institutions. Therefore, organizations face the challenge of establishing business strategies focused on the customer and building long-lasting relationships. This implies accelerating the needs of a digital transformation both toward the customer and in internal processes. A framework for risk management, applicable to digital transformation projects, is presented under an agile approach to manage and manage operational risks. Thus, through a methodology based on the application of a set of Scrum best practices, it is integrated into the current risk management tools of a banking institution. The results are scalable and extensible to Financial and Governmental Institutions.

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KW - Digital transformation

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Recabarren-Domínguez E, López FA, Ferriol F, Gatica G. A Methodological Proposal for Managing Operational Risk by Integrating Agility. In Rocha Á, Fajardo-Toro CH, Riola Rodríguez JM, editors, Developments and Advances in Defense and Security - Proceedings of MICRADS 2021. Springer Science and Business Media Deutschland GmbH. 2022. p. 319-325. (Smart Innovation, Systems and Technologies). doi: 10.1007/978-981-16-4884-7_26

A Methodological Proposal for Managing Operational Risk by Integrating Agility

Abstract

Publication series

Conference

Keywords

ASJC Scopus subject areas

Access to Document

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