A construção imaginativa de cuidados: A experiência de profissionais de enfermagem em um serviço de assistência remota

Translated title of the contribution: Imaginative construction of care: The nursing professional experience in a remote care service

Yocelyn Margaret Price Romero, Margareth Angelo, Luz Angelica Muñoz Gonzalez

Research output: Contribution to journalArticlepeer-review

5 Citations (Scopus)

Abstract

The direction of care delivery goes from the action to the being; a process built from professional experience, which gains special characteristics when the service is delivered by telephone. The goal of this research was to understand the interaction between professionals and users in a remote care service; to do so, a research is presented, using Grounded Theory and Symbolic Interactionism as theoretical references. Data were collected through eight interviews with professionals who deliver care by telephone. The theoretical understanding permitted the creation of the theoretical model of the Imaginative Construction of Care, which shows the interaction processes the professional experiences when delivering care by telephone. In this model, individual and social facts are added, showing the link between the concepts, with special emphasis on uncertainty, sensitivity and professional responsibility, as essential components of this experience.

Translated title of the contributionImaginative construction of care: The nursing professional experience in a remote care service
Original languagePortuguese
Pages (from-to)693-700
Number of pages8
JournalRevista Latino-Americana de Enfermagem
Volume20
Issue number4
DOIs
Publication statusPublished - 2012

ASJC Scopus subject areas

  • Nursing(all)

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